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Unit 3 Business Management, Outcome 3: Operations Management, students learn how businesses coordinate and organise the activities involved in producing the goods or services that a business sells to customers. In other words, how a business efficiently and effectively turns an input into an output.

To consolidate our learning, Monday 5 May, Norma Francis visited our classroom to speak to the students about the Operations Management of our School Canteen – a business familiar to us all in the classroom. The focus of the talk included the strategies to improve both the efficiency and effectiveness of operations related to materials, including forecasting, master production schedule, materials requirement planning and Just in Time. These strategies are the prescribed strategies in the VCE Study Design that students must learn and apply to SAC and Exam Style Questions.

Materials Management Strategies can be a difficult concept for students to learn and apply given they have not yet worked in a business. Hence, we are appreciative of Norma’s visit which provided a real-world business application of the Material Strategies in terms of maximising the efficiency and effectiveness of the production process and meeting the needs of stakeholders.

The students are to be congratulated for their enthusiasm and cooperation on the day. Many students optimised their learning by taking notes during the incursion which will be helpful when responding to questions requiring a contemporary real-world business.

We are grateful to have had the opportunity to apply our content knowledge to a real-world business example which is relatable to us all – Thank You Norma Francis for sharing your business knowledge particularly in Operations Management!

- Ms Fran Cometti