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In Unit 3, Outcome 3 Business Management, students learn how businesses coordinate and organise the activities involved in producing the goods or services that a business sells to customers. In other words, how a business efficiently and effectively turns an input into an output.

To consolidate our learning, Tuesday 3 June, we visited the Yakult Operations Site in Dandenong North. The site visit to Yakult provided an excellent opportunity for Business Management students to deepen their understanding of how a manufacturing business, such as Yakult, can optimise their Operations Management through technology, quality management and waste management while maintaining high Corporate Social Responsibility. We learnt that Yakult produce 11,000 outputs per hour, five days a week, with minimal human labour as it is a capital intensive (automotive) business.

Taste testing a Yakult drink was a highlight as well as leaving with a show bag of goodies.

The students are to be congratulated for their enthusiasm and cooperation on the day. The experience was fun, and we are grateful to have had the opportunity to apply our content knowledge learnt in the classroom to a real-world business example.

Student reflection

The year 12 business class was fortunate enough to go on an excursion to the Yakult factory, where we gained valuable insight into real-world production processes and operations management. Students observed how Yakult is made from the use of locally sourced ingredients like fresh milk from local farmers to the advanced machinery used in bottling and packaging. We also got to witness quality control checks taking place in which employees assessed products to ensure they are all meeting a set standard. The tour gave students a visual aid into the operations management content we have been learning in class. At the conclusion of the tour, we as a class were given some Yakult to sample from Amanda our tour guide. Overall, it was an enjoyable and informative excursion.

- Tahyla M

Our tour guide explained all the stages of the production process, from the creation of the plastic bottles, all the way to the Quality Control labs, where they regularly test the milk before sending it out. This tour helped us to further understand the area of study that we have been covering in class and apply real life examples into our work and upcoming SAC on Operations Management. - Phillip Fatoul

- Ms Fran Cometti & Year 12 Business Management